Portal Guard Account Management

Portal Guard Account Management

 Portal Guard Account Management

Butte College has an Account Management Tool which can be useful for knowing when your password will expire, provides a link to update your password, check or update 2FA stored contact numbers, access to email and mobile authenticator.

TAKE ME TO ACCOUNT MANAGEMENT

The following sections describe the features of the Account Management Tool.

This section will let you update security questions or clear security questions entirely.

Note that if you choose to clear you will be required to update this section after 10 logins.

This section will let you update your default recovery method if avaiable.  For example if your phone is your default primary recovery method you can choose to change it to email or vice versa.

OTP Methods:

  • Phone: Defaults to your established smart phone. Most users will use this option.
  • Email: Defaults to your established external email. 
  • YubiKey: This option is only used by a very limited group using a USB YubiKey for access.
  • Mobile Authenticator: This option will default to an established mobile authenticator if one is setup. 
  • Help Desk: This option is not a recovery method, it defaults to a contact number for help desk at 895-2925.
Having a registered phone is important for 2FA recovery and is one of the easiest ways to get connected to Portal Guard.

This menu will let you setup, add or remove your registered phone.  

This recovery method should be a phone you have access to, and is able to recieve text messages.
This section will show history of your remembered browser sessions.  Useful if you wish to clear sessions on devices you don't want stored such as on public computers.

Fall and Spring Hours
 Monday - Thursday
 7:30 AM - 5:00 PM
 Friday
 8:00 AM - Noon

Summer Hours
 Monday - Thursday
 7:00 AM - 5:00 PM

ITS - Room 103
3536 Butte Campus Drive, Oroville, CA 95965

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